This website is operated by Kang Cai Smart Sleep Co., Ltd., located in Qisha Industrial Park, Shatian Town, Dongguan, Guangdong, China.
1. Information we collect
When you send a business inquiry, we may collect your name, business email, company, country or region, telephone or WhatsApp number, product interests, estimated quantity and the requirements you include in your message.
Our hosting provider may also process technical information such as IP address, browser type, device information, requested pages and security logs. If analytics tools are enabled, non-essential analytics are used only in accordance with the consent choices presented on the website.
2. How we use information
We use submitted information to respond to inquiries, evaluate product and OEM/ODM requirements, prepare quotations, communicate about samples or orders, maintain website security and meet applicable legal or record-keeping obligations.
We do not sell personal information. We do not use inquiry information for unrelated consumer advertising.
3. Legal basis
Depending on your location, processing may be based on your request before entering a business relationship, performance of a contract, our legitimate interest in responding to B2B inquiries and protecting the website, consent where required, or compliance with legal obligations.
4. Sharing and service providers
Information may be processed by service providers that support website hosting, email delivery, security and business communications. We share only what is reasonably required for those services. Information may also be disclosed where required by law or to protect legal rights and website security.
5. International transfers
Kang Cai is located in China and serves international business customers. Your inquiry may therefore be transferred to and processed in China or in locations used by our hosting and email providers. Where applicable law requires safeguards for a transfer, we will use the safeguards reasonably available for the relevant service and relationship.
6. Retention
Inquiry information is retained only as long as reasonably necessary to respond, maintain the business record, handle follow-up requests and comply with legal obligations. Retention periods can vary depending on whether an inquiry develops into a commercial relationship.
7. Cookies and analytics
Essential storage may be used for security, form operation and consent preferences. Optional analytics tools, if configured, should not activate until the required consent has been obtained. You can change browser cookie settings or clear stored website data at any time.
8. Your choices and rights
Subject to applicable law, you may request access, correction, deletion or restriction of personal information, object to certain processing, withdraw consent or request information about a transfer. We may need to verify your identity and may retain information where legally permitted or required.
9. Security
We use reasonable technical and organizational measures intended to protect submitted information. No internet transmission or email system can be guaranteed completely secure, so please avoid including payment-card data, passwords or unnecessary sensitive information in the inquiry form.
10. Children
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through the B2B inquiry form.
11. Policy updates
We may update this policy when our website, service providers or legal obligations change. The effective date at the top identifies the current version.
12. Contact
For a privacy request, email zhouhaobin454@gmail.com or write to Kang Cai Smart Sleep Co., Ltd., Qisha Industrial Park, Shatian Town, Dongguan, Guangdong, China.